Grow from the Experience

We’ve heard it said that the sum of human knowledge doubles every seven years. With this astounding and slightly scary idea in mind, it’s not surprising that business needs to constantly adapt: acquire or get acquired. Expand or contract. Entrench or outsource. Or maybe entrench AND outsource. Add to the mix an environment of increased regulatory scrutiny, vigilance on the security front, and a focus on environmental issues -- you’d be forgiven if you felt “business disruption” was more like “business as usual”.

And yet specific instances of business disruption do have a pronounced effect, whether from a short-term impact like a location move or a longer-term structural change like business process outsourcing. Companies must have strategies, tools, skills, people and partners to help them prepare for the changes, execute them smoothly, and grow from the experience.

At KiSP, we know these global issues are a little bigger than we are, but we feel their impact as they filter down every day into the concerns, needs, and successes of our customers and business partners. And in our own small way, we help them to not only get a handle on the disruption, but also to flourish within it and profit from it.

Let’s examine some examples of business disruption and ways KiSP’s products and services help:

Disruption	Issues	KiSP’s Solutions	What it does	Industries applied
Location Moves	Identifying assets to be moved; capturing asset data; deploying assets properly at their new locations	SnapTracker (furniture) gariston it gariston	Using asset tracking best practices, all applications establish rules and procedures to identify assets, tag them with appropriate technology, and map them to their proper location at the new facility	Virtually any end customer with thousands of furniture, IT, or other fixed assets Office Furniture dealers offering move management services Independent Service Providers
	Space Planning	Specification and Rendering Services	Provides specification services and support to create and visualize floor layouts and designs for effective deployment of legacy furniture typicals or specified new product	Office furniture dealers Independent Service Providers
Mergers & Acquisitions	Identification of newly acquired assets; asset data consolidation; new asset database creation, asset data “beautification”	SnapTracker (furniture) gariston it gariston	All applications create or extend baseline asset data; reconcile new asset data to established best practice procedures; identify and correct bad data within the merged database	Virtually any end customer with thousands of furniture, IT, or other fixed assets Office Furniture dealers offering asset management services Independent Service Providers
	Space Planning	Specification and Rendering Services	Provides specification services and support to create and visualize floor layouts and designs for effective deployment of legacy furniture typicals or specified new product	Office furniture dealers Independent Service Providers
Compliance	Asset identification, classification, capture, and location; capturing financial data; reporting; data and physical hard drive destruction	SnapTracker gariston municipal gariston it gariston	All applications can be configured to specifically identify and track compliance-based data; Customized reporting on standards data; ready for integration into industry specific business systems or data repositories	Virtually any end customer with thousands of furniture, IT, municipal or other fixed assets
Disruption	Issues	KiSP’s Solutions	What it does	Industries applied
Disaster Recovery/Crisis Management	Asset location; re-establishment of operations in another location	SnapTracker gariston municipal gariston it gariston	All applications have built-in best practices and can utilize location identification technology ranging from bar codes to RFID, GPS or GIS; instant access to reporting; SnapTracker enables “Trial Kitting” – the ability to poll the database of inventoried products and parts to determine the number of specified typicals that can be built from inventory	Virtually any end customer with thousands of furniture, IT, municipal or other fixed assets Particularly relevant to municipal customers for disaster planning and crisis management
Sales Velocity	Customer and prospect expectation of sales related response time to RFPs/RFQs	The KITS collaborator™	Sales professionals can create professional, fully specified office furniture quotes in as little as seven clicks, without design expertise, detail level product knowledge, or document creation skills	Office furniture sales professionals and management
Dealer Business Fundamentals under Attack	Declining margins, increased competition, staffing, key account retention	Specification & Rendering Services; Ensync; SnapTracker; Professional Servvices	Dealers can access KiSP’s technical services to: Supplement their CAD services to free design staff for more profitable and fulfilling customer facing interaction Use SnapTracker to create higher margin service businesses in inventory management, repairs & refurbs, or order management Use Ensync (Steelcase dealers only) to create a differentiated, fully E-business-enabled customer portal to build and retain key account relationships	Office furniture dealers

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