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Exciting and Challenging Times |
Without question, these are exciting and challenging times for the office furniture industry. On the one hand, furniture manufacturers and their aligned dealer structure are faced with declining margins, increased competition, and incredible amounts of detail and choice to manage. On the other hand, the very definition of “office furniture” is changing profoundly, as architectural elements like walls and floors become as common as chairs and desks, giving suppliers entirely new opportunities to find and relationships to build.
KiSP, founded by office furniture professionals, has worked alongside the industry since 1993 to provide technological solutions to every day challenges as well as to identify and develop new products and services to enable manufacturers and their dealers to run more efficiently (through the establishment and maintenance of asset management best practices), to compete more effectively (through the offering of tools and services that help dealers and service providers differentiate themselves from their rivals), and to deliver more profitability (by offering outsourced services in sales, design, and CAD):
- The Industry Standard in Office Furniture Asset Management
- A “Power Tool” for furniture dealers and service providers to manage their own inventories and those of their customers and to offer value-added services that enhance and secure their ongoing customer relationships
- An available e-commerce feature, enabling customers to access inventory and order from stock or new entirely over the internet
- A provocative new way to create office furniture quotations.
- A visual quotation system that produces a fully specified and documented quotation without the sales force needing design training and tools, document creation expertise or even detail level furniture knowledge
- 100% web-based, with no software or hardware to buy or maintain
- Additional services to create fully specified quotations for sales professionals who may not have the time to do it themselves
- An e-business platform that enables Steelcase dealers to offer a complete customer portal for ordering, managing, and planning office furniture needs
- Exclusive to Steelcase and its aligned dealer network
- KiSP offers dealers and service providers complete outsourced specification services to complement or extend existing design resources
- KiSP’s team of professionals enable dealers to offload/outsource the time and compute-intensive process of rendering three dimensional images of sales and production-oriented designs
* all trademarks are the property of their respective owner
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